CUSTOMER CARE

CKG Ceramics values your custom and hope you find what you are looking for.  Every effort is made to photograph and describe products as accurately and as informatively as possible to avoid any disappointments.

 The aim is to dispatch products as quickly as possible and always within 2 working days. However there are always times where there may be slow delivery caused by circumstances beyond our control.  It is really important that the address supplied by you is accurate and any special arrangements for delivery is provided.

If you have any questions please do not hesitate to get in contact.

T:   07522402314

E: ckgceramics@outlook.com

PRIVACY & SAFETY

CKG Ceramics will protect your personal data and comply with the General Data Protection Regulation (GDPR) which is the EU regulation aimed at protecting the personal data of all EU and UK citizens.

  1. For Orders, CKG Ceramics will collect the following information: your name, email address, delivery address, and telephone numbers. For other contact, CKG Ceramics will only collect your name and email address.

  2. This is collected when an order is placed and/or a form is filled in.

  3. This information is collected through the Wix website system.

  4. These details are collected are used to process orders and to send update  emails.

  5. Your name and address is only shared with the courier.

  6. If there are any concerns please contact me by e-mail to ckgceramics@outlook.com 

Please remember:

  • Use unique, secure passwords for websites and devices containing sensitive data.

  • Password protect computers and devices with access to the data.

  • Use 2 factor authentication where possible.

PAYMENT METHODS

- Credit / Debit Cards