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All orders are sent via Hermes delivery, each order will be dispatched within 2 working days of your order being received. From placing your order you should receive your order within 5-7 working days for Standard deliveries and 3-4 working days for fast delivery.


Any problems with the delivery of your order please get in touch and I can look into it for you. 

All orders are wrapped safely in environmentally friendly packaging to ensure they arrive safely.


It is hard to keep orders safe once they have started on their journey to you and some accidents can happen along the way. If your order arrives damaged please send me a picture of the packaging and broken product (ideally within 72 hours) and I will happily replace it for you.

I really want you to be completely satisfied with your order so please get in touch if there's an issue and we can arrange a return. 

CKG Ceramics | Handmade pottery with love
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